3999bey Terms and Conditions

1 General Terms & Introduction

By using the 3999bey website and application, you confirm that you have read and understood these Terms and Conditions in full and agree to be bound by them. These terms constitute a legally binding agreement between 3999bey and its users.

3999bey is an international online gaming platform offering entertainment gaming services to players in Bangladesh and beyond. Our platform features slots, Live Casino, Sports Betting, and much more.

The 3999bey Terms and Conditions apply across all sections of the platform — the website, mobile app, live chat, and any other service channel. If you do not agree with any part of these terms, please refrain from using 3999bey.

2 Account Registration and Verification

Accurate and complete information is required to register on 3999bey. Accounts created with false or incomplete details may be cancelled at 3999bey's discretion.

• Each individual may register only one account. Creating multiple accounts from the same device, IP address, or payment method is strictly prohibited.
• The name, address, and identity details provided at registration must match your official government-issued ID.
• A copy of your National ID, passport, or driving licence may be required for KYC verification.
• It is the user's responsibility to keep their account password strictly confidential. Passwords should never be shared with anyone.
• If you notice any unusual activity on your account, please contact our support team immediately.

After registration, 3999bey may request additional verification information at any time. If the required information is not provided within the specified timeframe, the account may be temporarily suspended.

3 Age Restriction & Eligibility

Only adults aged 18 and above may register and play on 3999bey. Creating an account on behalf of a minor is strictly prohibited.

• Age is verified at the time of registration. Additional identity documents may be requested in cases of doubt.
• 3999bey is prohibited for residents of countries where online gaming is illegal.
• 3999bey employees and their immediate family members are not permitted to create an account.

4 Deposit and Payment Policy

3999bey currently accepts deposits via Mobile Banking, Nagad, and direct bank transfer. All payments are processed in Bangladeshi Taka (BDT).

• The minimum deposit amount is BDT 500. The maximum deposit limit depends on your account verification level.
• Once a deposit is confirmed, funds are typically credited to your account within 5–15 minutes. Bank transfers may take 1–2 business days.
• Deposits must be made using a payment method registered in your own name. Third-party payment methods are not accepted.
• 3999bey does not charge any transaction fee on deposits; however, your payment provider's own charges may apply.
• Once a deposit has been used in a game, it cannot be refunded.

5 Withdrawal and Payment Policy

Your account must be fully verified before you can withdraw funds from 3999bey. Withdrawals may be delayed if KYC verification has not been completed.

• The minimum withdrawal amount is BDT 1,000. The maximum single withdrawal limit is BDT 50,000.
• Withdrawals are typically processed within 15–60 minutes. During peak periods, processing may take up to 24 hours.
• Withdrawals can only be made to the same payment method used for the original deposit.
• The required wagering requirement must be met before any bonus funds can be withdrawn.
• 3999bey reserves the right to hold and subject any suspicious withdrawal request to additional verification.
• Withdrawals may be suspended if fraudulent activity is suspected and will remain on hold until the investigation is complete.

6 Bonuses & Promotional Offers

3999bey offers a variety of bonuses and promotional offers. Each bonus comes with its own terms, and it is important to read them carefully before claiming any offer.

• The welcome bonus is available to new members only and applies to the first deposit exclusively.
• All bonuses are subject to specific wagering requirements (typically 10x–30x).
• Certain games may have betting restrictions while a bonus is active.
• Any attempt to claim bonuses using multiple accounts or false information will result in cancellation of all bonuses and winnings.
• 3999bey reserves the right to modify or cancel any bonus offer at any time without prior notice.
• Cashback bonuses are calculated based on net losses for the week and returned at a set percentage rate.

7 Gaming Rules and Fair Play

All game outcomes on 3999bey are determined by a certified Random Number Generator (RNG). No player or third party can influence the result of any game.

• The RTP (Return to Player) for all games is fixed and regularly audited by a third party.
• If a game is interrupted due to a technical issue, the wagered amount will be refunded.
• 3999bey reserves the right to void any irregular winnings resulting from a display error or software bug.
• In Live Casino, the dealer's decision is final. If a dealer error is captured on camera, that round will be replayed.
• In Sports Betting, if an event is cancelled, the wagered amount will be refunded.

8 Prohibited Activities

3999bey reserves the right to permanently close any account and forfeit all balances if a user is found to be involved in any of the following activities.

• Creating multiple accounts or using another person's account.
• Abusing the bonus system or engaging in bonus hunting.
• Using funds from money laundering or illegal sources on the platform.
• Using hacking tools, viruses, or any other malicious software.
• Using artificial intelligence or bots to play games automatically.
• Threatening, harassing, or insulting other users or staff.
• Cheating or colluding to manipulate game outcomes.
• Making deposits or withdrawals using a third party's payment method.

9 Account Suspension and Closure Policy

3999bey reserves the right to temporarily or permanently close any account if it determines that the user has violated these Terms and Conditions.

• An email notification is generally sent before an account is closed. However, in cases of serious violations, the account may be closed without prior notice.
• If an account is closed without any rule violation, the remaining balance will be refunded.
• If an account is closed due to fraud or rule violations, the balance may be forfeited.
• Users may also voluntarily request account closure at any time. In the case of self-exclusion, the account cannot be reopened before the specified period has ended.
• A monthly maintenance fee may apply to accounts that have been inactive for an extended period (more than 12 months).

10 Responsible Gaming Policy

3999bey believes gaming is a form of entertainment, not a source of income. We encourage our users to play responsibly and provide various tools to help prevent problem gambling.

• Set deposit limits — you can apply daily, weekly, or monthly caps on your deposits.
• Session Time Limit — Automatically log out after a set period of time.
• Cooling-off period — take a break from gaming for anywhere between 24 hours and 6 weeks.
• Self-Exclusion — Request a break of 6 months to 5 years.
• If you notice signs of problem gambling, please seek professional help. Our support team is always ready to assist.

11 Privacy and Data Protection

3999bey takes the protection of your personal information very seriously. Your data is stored and processed with complete security in accordance with our Privacy Policy.

• All personal data is protected with 256-bit SSL encryption.
• Your information is never sold to third parties.
• Information may be shared when required for legal purposes or upon request from a regulatory authority.
• You have the right to request access to, correction of, or deletion of your personal data.
• For more details, visit our Privacy Policy Read.

12 Changes to Terms & Contact

3999bey reserves the right to partially or fully amend these Terms and Conditions at any time. Users will be notified of any changes via their registered email or through the platform.

Continued use of the platform after updated Terms & Conditions are published will be considered acceptance of the new terms. We recommend reviewing this page regularly.

For any questions or complaints regarding these Terms and Conditions, please contact our support team via live chat. We are available seven days a week from 9:00 AM to 12:00 AM.